W3TURN is an AI-native agency. Artificial intelligence is central to how we operate and deliver services. This note explains how AI is used across our website and our work so you can make informed decisions about interacting with us.

Conversational AI Agents

Our website features AI-powered conversational agents that interact with visitors in real time. These agents are used for:

• Answering questions about our services, process, and capabilities
• Qualifying potential clients by understanding their business needs
• Recommending relevant services based on your responses
• Processing initial recruitment interactions on our Work With Us page

These agents are powered by third-party large language models. They generate responses based on the information you provide and a knowledge base maintained by our team. While we work to ensure accuracy, AI-generated responses may occasionally contain errors or imprecise information. Our agents do not provide legal, financial, or medical advice.

Virtual Office

Our Virtual Office is an interactive experience where visitors can observe and interact with AI agents performing real tasks. Responses and outputs generated in the Virtual Office are produced by artificial intelligence. They are intended for demonstration purposes and may not reflect the exact outputs of a fully configured production deployment.

Content

Some content on our website and blog may be drafted, assisted, or refined using AI tools. All published content is reviewed and approved by our human team before publication. We do not publish fully automated content without human oversight.

When you engage W3TURN for a project, AI is used in the following ways:

• AI agents built for your business are custom-configured to your workflows, data, and brand voice
• Content creation, ad copy, and campaign materials may be generated or assisted by AI and reviewed by our team
• Analytics, reporting, and data insights may be processed using AI-powered tools
• Workflow automation may include AI-driven decision logic for task routing, prioritization, and optimization

Every AI output in a client engagement is reviewed and approved by our human leadership team before delivery. We maintain a dual structure: humans lead strategy, relationships, and quality control. AI accelerates execution.

Information you share during AI interactions is processed in accordance with our Privacy Policy. Key points:

• Conversation data is sent to third-party AI providers for processing
• We select AI providers with strong data protection and security practices
• We do not use your business data or conversation content to train AI models
• You can request deletion of your conversation data at any time

For full details on how we handle your data, please read our Privacy Policy.

We are committed to being transparent about our use of AI. If you are ever unsure whether you are interacting with a human or an AI agent on our website, you can ask. Our AI agents are designed to identify themselves as AI when asked directly. If you have questions about how we use AI, contact us at hello@w3turn.com.

As AI technology evolves, we may update how we use AI across our website and services. We will update this note accordingly and post the revised version with a new date.